Pat,
Not often do I find service like what took place on Friday.
You and your team went out of your way to help me out with my truck, this may be your way of just an ordinary day but to drive down from Toledo, to hopefully at least have an idea of what was going on with my transmission, to having it all taken care of and the spedo back working as well, was above and beyond what I was expecting. I strive to give this kind of service to my customers as well and rarely do I find anyone who prescribes to this kind of customer service . You have Gained a CUSTOMER FOR LIFE !!!!
Thank you Again!
I want to send a note of thanks for all your assistance and guidance with our box truck to prepare for the drive to St. Louis last week. Besides yours and your father’s kindness and caring attitudes, I was really impressed with every other person I met including the guys who took me back to my office.
The whole place seems like it’s filled with happy employees and great people! One of the things that also really impressed me was how Eric took me to the truck and showed me each and reviewed every item on the dashboard and answered all my questions. This was going above the call and there were things that my team wasn’t even aware of which will be helpful to relay and prepare for the several drivers who drive the vehicle. Your pricing was fair and the time to take to get it fixed was above our expectations.
The trip went fantastic because of you and I wanted to make sure I sent a note of thanks. Your help means more than you know!
A BIG Thank You to everyone at DeMary Truck and especially the service department for all of you efforts with the 2012 Mitsubishi Fuso for
Hudson Valley Chrysler/Scott Orofino.You were amazing with your great customer service and follow up. The truck arrived yesterday and the driver said that it “Drove Great”.
I will not hesitate to recommend you company in the future!
Pat, I just wanted to send over a little letter of appreciation for the great work you guys do for us at DeMarys. The great service technicians you have from Glenn and his crew on first shift to Nelson and his crew on second shift meet everyone of our high demands we put on them to service our light duty and heavy duty trucks. I would highly recommend your service work to anyone. Thanks for all the great service over the years.
We have used just about every vendor in the city in the last 6 years. DeMary trucking is by far the best vendor in town, and I would not trust my fleet to any other vendor. We have used them for the last 3 years, and I only wish we would have used this family owned business the 3 years prior to this. Pat and his highly trained, and friendly staff, get our trucks in quickly and get us back on the road. Whether we stop by for a light to be changed, usually done within 15 minutes, or if we drop our truck off for some minor repairs in the evening, we usually have our trucks back the next morning. I cannot tell you how nice it is to be able to manage a business and not have to worry about DOT issues, Pat and his 1st class technicians always make sure our trucks are DOT compliant, and that gives us the ability to do our jobs at the highest level and send all of our partners home safely to their families. If you are looking for a maintenance provider, you don’t need to look any further than the best in town, DeMary truck.